Bullion Lane Primary School

Bullion Lane Primary School

 Bullion Lane Primary School
  • Home
  • About
    • Values and Ethos
    • Meet The Staff
    • Our Governing Body
  • Key Information
    • School Admissions
    • Our School Day
    • Equalities
    • Safeguarding
    • Premium Allocations
    • Financial Information
    • School Performance
    • School Policies
  • Our Curriculum
  • Parents
    • Our School Uniform
    • School Office
    • Childcare Provision
    • Online Safety
    • School Holidays
    • Useful Links
  • Pupils
    • Enrichment Activities
    • Breakfast Club
    • School Council
  • Classes
    • Nursery
    • Pelaw – Reception
    • Pelton – Reception / Year 1
    • Lumley – Years 1/2
    • Wear – Year 2
    • Lambton – Year 3/4
    • Waldridge – Year 3/4
    • Penshaw – Year 4/5
    • Bede – Year 5/6
    • Cuthbert – Year 6
  • SEND
    • SEN Information Report
    • Disability & Accessibility
  • Contact Us

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham SEND Information, Advice and Support Service website.

In This Section

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • Looked After Children with SEND
  • SEN Transition
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies
Quality Mark
Fairtrade School
Sport England Activemark
Artsmark Gold
Investing in Children

Copyright © 2025 Bullion Lane Primary School Bullion Lane Chester-le-Street County Durham DH2 2DP Tel 0191 388 2482 · Email bullionlane@durhamlearning.net


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